Help

Missed your call? Lost your link?

The elves can sort most things in a minute.

Santa rang and you missed it

Open your booking page and tap Pick a new time. One free rearrangement, any free slot. The link is in your confirmation email and the text we sent that morning.

Still have the call ahead of you? You can move it up to two hours before it starts from the same page.

Find my booking

Enter the email you booked with and we’ll send your booking links straight over.

Talk to an elf

Live chat, every day in December from 8am to 9pm UK time. Outside those hours, leave a message and we reply by email.

Prefer email? hello@5minswith.com. Grown-ups can also read how Santa’s calls work.